4th March 2020

Domestic

Slow Internet?

Do you suffer with slow internet? Did you know that your broadband speed can be affected due to many different reasons? 

To start, there is only a limited amount of bandwidth available to ISPs (Internet Service Providers) to sell to the customer. Because of this, although your connection may be advertised as “up to 24mbps” that 24mbps is not dedicated to you. A certain amount of bandwidth is shared with many people with the assumption that not everyone will need all their bandwidth at once. This is called the contention ratio. Some ISPs have higher contention ratios than others, and I can recommend providers which offer a low ratio in order to speed things up. Your ISP may also be limiting the bandwidth available to you if you are a heavy downloader. 

Also, your internal telephone wiring can significantly reduce the performance of your broadband. We can optimise your house’s telephone wiring for the best broadband speeds possible by means of isolating extensions, feeding the broadband from the master socket, and fitting a central main filter which also eliminates the need for those annoying micro filters on every extension. 

Sometimes the problem lies with the network outside your house. Although such faults are covered free of charge by Openreach, if when called out they determine the problem to be in your property, they will charge you substantially. We can give detailed reports of your internal wiring which can be used as evidence that the fault is not down to you. Even if the fault lies on your premises, our repair rates are substantially lower than Openreach’s! 

The above paragraphs highlight how diverse problems with your internet can be. We have the skills and experience to diagnose and repair internet related issues. Get in touch today to find out more. 

Wi-Fi: 

Do you suffer with slow Wi-Fi, “not spots” around your home, or unreliable connections which keep dropping? Do you have a series of Wi-Fi extenders, all with their own name and password, which you must choose between depending on where you are in the house? If so, we can provide a reliable and fast whole home Wi-Fi system. In the case of a larger home, multiple Wi-Fi base stations can be installed which all share the same name and password, and your devices will “roam” seamlessly between them depending on where you are in the house. Unlike buying a consumer-grade “whole home Wi-Fi” system on the Internet, We supply and install only professional grade equipment, which offers much better reliability. Best of all, we see the entire process through, from an initial free survey at your home, through to a completely installed and working system. 

Wiring Services: 

Are you overwhelmed by the amount of telephone cabling in your home? Most of it is probably redundant and could be removed. Do you require new telephone extensions? If so, I offer a cable tidy up service, and am able to install new extensions, including to outbuildings. We can also wire in new telephone bells, both internally and externally, so you’ll never miss a call again. In addition to this, we can install broadband extensions so that you can locate your router anywhere in your home without compromising speed, and even run cables from your router to fixed Internet equipment such as PCs, resulting in higher speeds than when using Wi-Fi. 

Community Internet Projects: 

Do you live in a remote area where broadband speeds are somewhere between diabolical and non-existent? If so, one solution is to pool resources with neighbours to purchase a high-speed fibre optic internet line and the necessary distribution equipment. Carrying out such a project is a service we can provide, from initial scoping and surveys through to a fully working system. Get in touch for more information. 

Other Services: 

In addition to the above, we also offer a broadband set-up service, as well as CCTV installation. If your problem involves anything telephone, internet or data related, we can offer a solution, so get in touch today!