Slow Internet?

Your broadband speed can be affected in various ways.

There is finite bandwidth available to ISPs (Internet Service Providers) to sell to the consumer. Your current ISP may be throttling your line for various reasons – you may be a high downloader and your line is throttled to make way for other users, or the contention ratio may be very high from your ISP.

The wiring in your property can significantly affect the performance of broadband. The number and length of telephone extensions run off your master point can strain the line and make the line appear a lot longer than it actually is, therefore giving you a slower connection.

Fortunately there are solutions to every problem!

I can make a reading on your line with specialist equipment to gauge the possible speeds attainable; this can then be presented to you as a file that can be used as ‘evidence’ to push your ISP to provide you with the speeds your line is capable of.

I can also optimise the layout and configuration of your in-property wiring so that it is set up for optimum broadband speeds. This is done by isolating extensions and feeding broadband to the router off a central main filter, which also eliminates the need for extra filters.

The problem sometimes lies within the outside network – this is covered by Openreach free of charge. I can perform a health check on your internal wiring to make sure everything is up to scratch. I can also give detailed reports on the condition of your line as it enters the property. If the fault is deemed to be in your property when Openreach visit you may be charged substantially.

The results can be quite effective, please see case studies below.

NameAreaSpeed prior to visitSpeed attainable after visitWork completed
Craig HardingCanton, Cardiff0.2 meg2.9 megInternal wiring fault cleared & optimisation – bell wire filter and log sheet submitted to ISP
RonCyncoed, Cardiff0.3 meg1.5 megWiring optimisation – NTE 2000 fitted to isolate internal wiring. Log sheet given to customer to submit to ISP
Spencer FoxOakdale, Blackwood1.4 meg2.7 megWiring optimisation – NTE 2000 fitted to isolate internal wiring. Ethernet extension fitted for more reliable service.
Dawn BrinkworthNash, Newport0.44 meg0.88 megWiring optimisation – NTE 2000 fitted to isolate internal wiring. Log sheet given to customer to submit to ISP
Elizabeth WilliamsCowbridge1.6 meg6 megInternal fault cleared and wiring optimisation with NTE 2000
Mr WilliamsAbertillery2.1 meg3.6 megInternal fault cleared, bell wire filtered.
Bob AshBristol0.3 meg7 megIsolated extensions, migrated customer to a new ISP as problems with existing ISP throttling line
ALO PhillipsCarno4.1 meg8 megIsolated extensions, extended ethernet

Please call today for a quote. All work is guaranteed for 12 months and I will always offer free advice over the phone.

Get in touch today to discuss your requirements.

Contact usCall 03333 444900